Customer Service - Newborn Care, Hearing & Balance

Need assistance? Give us a call, use the online form or send an email, fax or letter using the contact information below.

Customer Service
Natus Medical Incorporated
1501 Industrial Road
San Carlos, CA 94070

Within the United States, call us toll-free at 800-303-0306 (or fax us at 650-802-6620) during normal business hours. If you are outside the US, please contact your local distributor. Use the online form below for around-the-clock convenience:

If you need Technical Support, click here.

Expedite your request by filling out this form. It will be routed to the person best able to provide you with assistance. A Natus representative will contact you shortly.

Contact Us

For more information on this or any product, please send us a message in the form below.