Technical Service

To speak with a Technical Service Representative, please fill out the form below and select the product you are inquiring about.

First Name

Last Name

Organization Name

Work Phone Number

Mobile Phone Number

Best time to call

Email Address

Title

Department

Address

Address 2

City/Town

ZIP/Postal Code

Country

State

Device Serial Number

Enter your message here

ALGO & Echo-Screen Hearing Screeners; NatalCare LX Incubator; neoBLUE LED Phototherapy & BiliCare Bilirubin Meter; CFM Olympic Brainz Monitor, Olympic CFM & Olympic Cool-Cap:
Tel: 800-303-0306; 888-496-2887; 650-802-0400 – Toll Free US & Canada
Fax: 650-802-8680
Email: technical_service@natus.com

ABaer & AuDX Hearing Screeners; Bio-logic Hearing Diagnostics:
Tel: 800-303-0306; 800-272-8075 – Toll Free US & Canada
Email: BLSC_Hearing_Support@natus.com

Bili-Bassinet, Bili-Lite, Bili-Meter:
Tel: 800-303-0306; 866-940-7143; 206-767-3500 – Toll Free US & Canada
Fax: 206-767-0573
Email: Seattle_Technical_Service@Natus.com

Medical / Surgical Products:

Tel: 800-426-0353 Ext. 4; 206-767-3500 – Toll Free US & Canada
Fax: 206-268-5104
Email: Seattle_Technical_Service@Natus.com

Medix Thermoregulation Products (outside the US):
Tel: +54.11.5354.3700
Fax: +54.11.5354.3770
Email: medix@medix.com.ar

NicView:
Tel: 855-642-8439 (855-NICVIEW); 812-620-3052 – Toll Free US & Canada
Fax: 206-767-0573
Email: Support@nicview.com; nicview_technical_service@Natus.com

Olympic Warmettes & Warm-Lamps:
Tel: 800-303-0306; 866-940-7143; 206-767-3500 – Toll Free US & Canada
Fax: 206-767-0573
Email: Seattle_Technical_Service@Natus.com

Developmental Care Supplies, Olympic Smart Scales & Olympic Papoose Boards:
Tel: 800-303-0306; 866-940-7143; 206-767-3500 – Toll Free US & Canada
Fax: 206-767-0573
Email: Seattle_Technical_Service@Natus.com

Neometrics Tracking & Follow-up Products:
Tel: (631) 457-4430; (800) 645-3616 – Toll Free USA
Fax: (631) 457-4444
Email: customersupport@neometrics.com

NeuroCom Balance Systems:
Tel: 800-303-0306; 866-940-7143; 206-767-3500 – Toll Free US & Canada
Fax: 206-767-0573
Email: Seattle_Technical_Service@Natus.com

RetCam Products:
Tel: (650) 802-0400; (888) 496-2887 – Toll Free US & Canada
Fax: 925-397-3140
Email: service@retcam.com